Home >
About Us >
Niaga Prima Paramitra, is an information technology solutions provider. Initally, we built competency in storage management solution. Our vision at that time was to be one of the best IT company in Indonesia specilized in data backup solution and data management paying special attention on customer satisfaction. With the fast growth of information technology and the market's expanding requirement, Niagaprima evolves its vision and business portofolio to become a System Integrator.
With our approach on best practice, we build long term competency to Total Solution direction with its suppression on Business Impact Management, including solutions in Infrastructure Management, Application Management, Information Lifecycle Management, IT Service Management, Business Service Management and also Business Consulting, which will help our customers to aplly information technology effectively in order to give maximal value to their business.
Our goal is to provide solutions for our customers, not vice versa. "Build solutions for our clients, not build clients by our solutions"
Vision
"To become the preferred System Integrator and grow together with our customers"
Solution
- Information Lifecycle Management: Document Management & Content Management
- Business Recovery Management: Data Management & Storage Management (Backup-Restore & Archiving), Business Continuity Planning, Disaster Recovery Management
- IT Service Management: Desktop Management (IT Assets inventory, Desktop Firewall, Remote Control), Performance and Fault Management (Server and application monitoring, bandwith Optimizer and QoS, Network Performance and Fault Management), Service Desk (Problem and incident management, Heldesk solution which includes integrated Knowledge Base)
Why Niagaprima
A. World Class Products
EXPAND Networks (Value Added Distributor), IBM Tivoli Software (IBM Business Partner), Hewlett Packard (HP Partner), LANDesk Software (Expert Solution Provider-ESP), BMC Remedy Software, Brocade, Trendmicro.
B. Customer Satisfaction Oriented
- Certified, One of the determining factor in our sucessful implementation is the competency of our team of consultants. We are fully commited to continually invest in training and certification for our consultants to accommodate our customers with the best quality of service.
- Focus On Our Competent Solutions, It is almost impossible for a System Integrator to have a team who is able to provide all types of IT solutions. We focuses itself as System Integrator who concentrate on its competencies and specialties in order to give the best recommended solution to our customers. We specialized in: Information Lifecycle Management, Business Recovery Management, IT Service Management.
- Excellent Services, Our motto is Excellent Service. We strive to achieves this by continuously improving our services through Customers Satisfaction Surveys conducted at the conclusion of every project. To enchance our quality of service, we always embrace our customers as they are an integral business partners.
- Around The Clock Technicall Supports, To conducts supports on several critical systems for our customers, we provide 24x7 technical supports on annual basis.